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How Shopmonkey Scales Engineering Fast While Maintaining Quality with G2i

Engineers Hired

20

Type

Full-stack Developer

Shopmonkey is a cloud-based auto repair shop management platform designed to streamline operations for automotive service businesses. The company offers an all-in-one platform for managing estimates, workflows, customer communications, and payments. With a fast-paced, customer-focused engineering culture, Shopmonkey needed high-quality engineers—fast.

When Shopmonkey's VP of Engineering and CTO needed 20 engineers in just a few months, they turned to G2i.

The Challenge: Hiring High-Quality Engineers at Scale

Shopmonkey had undergone a complete codebase rewrite for 18 months to modernize its technology. This meant accumulating intentional technical debt to reach feature parity. Now, they needed a large team to start fixing bugs and stabilizing the platform.

However, they faced multiple challenges:

  1. High Hiring Standards & Tight Timeline – Shopmonkey wanted top-tier engineers but didn’t have the internal bandwidth to execute the hiring process quickly.

  2. Geographic Flexibility & Compliance – They needed engineers in Latin America, the U.S., and Canada, with an option to convert some to full-time hires.

  3. End-to-End Hiring Logistics – Managing secure laptop distribution, technical screening, and compliance across multiple regions was a logistical challenge.

To execute this efficiently, Shopmonkey needed a partner who could move fast, ensure high-quality hiring, and handle operational complexities.


The Solution: G2i’s Precision Hiring & Seamless Process

After a quick call with G2i, the hiring process moved swiftly:

  • Profiles Delivered in 48 Hours – G2i sent over-engineer profiles with 45-minute technical interview recordings for immediate review.

  • Efficient Candidate Evaluation – Shopmonkey’s engineering managers watched interview recordings at 2x speed, saving 60+ engineering hours in screening.

  • Lightning-Fast Onboarding – The first four engineers were onboarded in just 15 days, 6 hours, and 55 minutes, from the initial call to first Pull Requests (PRs).

  • 40 Engineer Profiles Sent → 20 Hires Made – Shopmonkey made hiring decisions within days, with G2i responding to feedback instantly.

The Results: Faster Hiring, Higher Productivity

  • 20 Engineers Hired in Record Time – Delivering high-quality candidates in a matter of days instead of months.

  • One Full Month of Engineering Time Saved – Eliminating manual resume reviews and unnecessary interviews.

  • 443 PRs Delivered in Q3 – G2i engineers made a significant impact within three months.

  • Onboarding Time Reduced to 1.5 Days – Engineers contributed almost immediately.

Why Shopmonkey Chose G2i

G2i’s hiring process was different from other staffing solutions:

“We watch the videos at 2x speed and end up saving 60 engineering hours. If I just want to terminate the interview in 10 minutes, I don’t have to get into an awkward conversation—I can just close the browser window, the candidate doesn’t know.”
— Andrew Kunzel, Director of Engineering, Shopmonkey

Beyond speed, G2i provided Shopmonkey with the flexibility to scale their team efficiently. By starting with contract hires, Shopmonkey could bring in top-tier engineers quickly while keeping long-term options open. Many of these engineers proved to be such a strong fit that Shopmonkey transitioned them to full-time roles.


G2i Engineers: A Culture Boost for Shopmonkey

Shopmonkey’s leadership was impressed by G2i engineers’ speed, adaptability, and cultural fit.

“If I compare the engineer I got through G2i to a full-time hire, they were super fast. The engineers understood that we’ve got a really urgent task. They were in that mindset. They’ve also been a huge culture boost.”
— David Garrett, Engineering Lead, Shopmonkey

Engineers weren’t just meeting expectations—they were exceeding them:

  • G2i engineers delivered PRs within 7 days of their first interview.

  • They actively sought out more tasks instead of waiting for direction.

  • Shopmonkey saw a shift in customer complaints, from major feature gaps to minor UX issues—proof that engineering quality had dramatically improved.

“G2i engineers have a fire in them. They don’t just put in a PR and move on—they immediately ask, ‘What’s next?’”
— David Garrett, Engineering Lead, Shopmonkey


Final Takeaways: G2i Became an Extension of Shopmonkey’s Team

Originally, Shopmonkey planned to hire 20 contractors to fix a bug backlog. But just 1.5 weeks into hiring G2i engineers, they changed their strategy—moving from short-term contracts to integrating G2i engineers permanently.

G2i engineers became fully embedded in Shopmonkey’s team:

  • New engineers demoed features just two days after joining.

  • Shopmonkey’s all-hands meetings regularly featured G2i engineers showcasing their work.

  • The company set a new record: First interview to PR in just 7 days.

“G2i really gets engineers and engineering culture. Shopmonkey moves fast and they need results now—and G2i gets it. Each team runs as a separate small business. Sometimes, I feel like I’m the one slowing things down and G2i is waiting on me.”
— David Garrett, Engineering Lead, Shopmonkey

G2i: The Go-To Partner for Fast, High-Quality Engineering Hires

After working with Shopmonkey, it’s clear: G2i is not just another staffing firm—they are an engineering partner.

“G2i’s operations are different. They’re better. I don’t think I have ever talked to the CEO of a staffing company. I wouldn’t have talked to any other staffing company and given them an interview.”
— Andrew Kunzel, Director of Engineering, Shopmonkey

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